We chose APS after a thorough and detailed ‘tender’ process because we could tell at an early stage the level of professionalism and customer care we were signing up to. A year has passed and I can safely say our trust was not misplaced. Their office staff are efficient, the engineers are polite, knowledgeable and are willing to support our branches with ad-hoc training when it is required. The working relationship between our two companies is the best we could hope for in terms of understanding each other’s requirements and limitations. APS have proven they can adapt to a company’s needs without impacting their level of service and customer commitment. We would happily recommend APS Fire & Security to other businesses.