Disabled Refuge Alarm Systems

After repeated poor advice and service from another company we asked Chris Bee to look over the panel and sensors at our Long Eaton office; this was done promptly, resulting in a sensible proposal and we ordered the work to be done. All very satisfactory... we're now talking with Chris about another little project at another office!

The chap that came was brill. Very helpful, jolly and knew exactly what to do. A credit to your company.

We had an engineer called Kevin F come to site end of Aug 2022 and right from the beginning, he was very friendly, professional. He went above and beyond to answer our questions and ensured we understood our intercom system before he left. Usually when dealing with engineers, they are on a clock and need to get to another job, he was calm and considerate and would love to have him back if and when required!

We have trusted APS with our fire safety, alarm and CCTV for many years now. A great company and very quick to react to any issues that we have with excellent staff throughout the business. Engineers are polite, knowledgeable, organised and experienced. Our business manager Tom Warrilow, having previously been an engineer, has the technical knowledge to be able to assist, advise and implement any requests that we throw at him. A pleasure to deal with APS from start to finish and I would highly recommend them.

George is a very conscientious, polite and efficient engineer that worked in a clean, safe and timely manner. Despite it being a Friday evening when usually everyone one is in a hurry to get off and start the weekend, George stayed to complete by tidying and vacuuming the area he had worked in. He took pride in his work and left the site as good as he could.

Myself and my colleagues are very impressed with the service received. From start to finish, everything was very professional and completed very efficiently. The engineer was outstanding, he arrived early both days and cracked on with minimal noise and mess. He made sure all staff members knew how to use the system before leaving and reassured us that we would be able to contact him should any problems arise.

Your engineer, Kevin, was absolutely fantastic. He was extremely professional, knowledgeable and was determined to ensure everything was working as well as it could be and that I knew how to use the system. He was here for a long time and I can't sing his praises enough. I hope you will pass this feedback on to him and also to his uplines -he's a credit to your company.

The engineer that was sent to fix our alarm was brilliant - couldn't speak more highly of the company!

Gemma B – Procurement Manager

We have just transferred all of our security management to APS and from the outset the service has been exemplary. Over the past week or so we have had engineers on site who have been so professional in the mammoth task that they have had to carry out. A big thank you to Ash, Jenny and the team at HQ, who have answered queries really quickly. Also a big thank you to Martin (CCTV & Intruder engineer) & Jordan(Fire Safety engineer) for being so accommodating to our needs whilst on site.

Very pleased with the quality of work & standard of service we are getting from APS. Everyone we have come into contact with, from sales & admin, through to the tech & service teams have been helpful & friendly. We first came into contact with APS when they took over the monitoring & maintenance of our alarm systems. Soon after we started taking to them about CCTV and it wasn't long before they installed us a new 4 camera system. To complete the circle, they have just completed work on a new, very easy to use, door entry system.

APS have completed a number of CCTV, alarm and personal protection systems for our organisation, and we have always found the company to be flexible, efficient, and very easy to deal with. The team is friendly, accessible, and knowledgeable. Their prices are very competitive too!

Good service and product from a local business. Product was fitted efficiently and within budget.

I am very pleased to say that from the initial call to Chris to the completion of the full fire and burglar alarm installation everything went without a hitch. The team of engineers were very helpful and professional, I would certainly recommend them to any company looking for the services that APS provide, we have already asked for a quote for another site.

Really pleased with the whole process, from beginning to end. The engineer was very polite and did a great job, leaving everywhere very clean and tidy. Thank you!

APS Engineers have had to visit some of our high complex hostels and have carried out all works with the satisfaction from our Service Managers, and all works were carried out professionally, with care, precision and without disruption or incident to our organisations operations. I can recommend him highly and without reservation. APS are very flexible to their response (turning orders around in quick time) and they are extremely clean and tidy in the workplace and never left any of our properties in disarray.

After repeated poor advice and service from another company we asked Chris Bee to look over the panel and sensors at our Long Eaton office; this was done promptly, resulting in a sensible proposal and we ordered the work to be done. All very satisfactory... we're now talking with Chris about another little project at another office!