Protecting people, property and profits in Leicester and Leicestershire

Fantastic service, John our engineer was very knowledgeable and polite, we are so pleased that we decided to go with APS, having good staff like John gives us confidence in the system.

We had an engineer called Kevin F come to site end of Aug 2022 and right from the beginning, he was very friendly, professional. He went above and beyond to answer our questions and ensured we understood our intercom system before he left. Usually when dealing with engineers, they are on a clock and need to get to another job,... Read more

Fantastic service, John our engineer was very knowledgeable and polite, he explained the problem with our CCTV in and easy way, I will be using APS again, great service.

Just a note to say a big thanks to APS for your assistance and completed work. The service has been very professional and Dec who has been here on site this week was very good.

We recently had a new intruder and fire alarm fitted in the premises that I manage. For such a large job there was minimal disturbance and the engineers were more than happy to work around our business requirements. The whole process from beginning to end was managed with a high level of professionalism and I would have no doubt in... Read more

We have trusted APS with our fire safety, alarm and CCTV for many years now. A great company and very quick to react to any issues that we have with excellent staff throughout the business. Engineers are polite, knowledgeable, organised and experienced. Our business manager Tom Warrilow, having previously been an engineer, has the technical knowledge to be able to... Read more

Just to say thanks for sorting the alarms out, I would like to add that Dillon has been a pleasure. Great attitude and very polite in all areas.

Service from start to finish was excellent, knowledgeable on the options available and very competitive cost. Install completed on time and good follow up from APS after the installation, would highly recommend them.

I am writing to say Thank You for the brilliant level of service I have received from your company, I rang yesterday with an issue and the lady who answered was really helpful and got things sorted quickly. I spoke to an engineer on the phone who tried to sort the issue but we needed a new sensor fitting, this... Read more

George is a very conscientious, polite and efficient engineer that worked in a clean, safe and timely manner. Despite it being a Friday evening when usually everyone one is in a hurry to get off and start the weekend, George stayed to complete by tidying and vacuuming the area he had worked in. He took pride in his work and... Read more

The chap that came was brill. Very helpful, jolly and knew exactly what to do. A credit to your company.

Myself and my colleagues are very impressed with the service received. From start to finish, everything was very professional and completed very efficiently. The engineer was outstanding, he arrived early both days and cracked on with minimal noise and mess. He made sure all staff members knew how to use the system before leaving and reassured us that we would... Read more

Excellent engineer yesterday and this morning. Conscientious, hardworking, knowledgeable and a pleasure to work with. Both the junior engineers that visited were also pleasant lads.

Excellent from start to finish. Understood exactly what we needed and provided a very well priced solution. Engineers were fab! Thanks to both Curtis and Kev

You guys have been great from start to finish and would certainly use your services going forward. Thanks for your efforts both on and off site .

Dec and Luke were very professional and courteous, a credit to themselves and APS.

Kev has done a fantastic job with the cameras, Jade and I are extremely pleased! Kind regards Andy Wyatt Managing Director

Just thought I'd drop you a line to say we're very happy with the CCTV installation that Dylan and George completed on Friday.

Whilst I am emailing, could you please pass on my thanks to the engineer who came last week.  The service we received from him was great.

Your engineer, Kevin, was absolutely fantastic. He was extremely professional, knowledgeable and was determined to ensure everything was working as well as it could be and that I knew how to use the system. He was here for a long time and I can't sing his praises enough. I hope you will pass this feedback on to him and also... Read more

The engineer that was sent to fix our alarm was brilliant - couldn't speak more highly of the company!

We had a complex set up and requirements for a new fire alarm system, which needed a very detailed and tailored spec. This was accomplished by site visits with everyone involved, agreement to what was required and where it was to be sited plus much more. I have to say that the agreements were carried out to the last detail.... Read more

Very good service!

Gemma B – Procurement Manager

Very professional from the start of the sales process right through to the installation of the door access controls. The engineer was particularly courteous and helpful. Would highly recommend.

Good job all round from sale to install. Salesman Jamie very informative on products available and information. Good tidy install and after install tuition as promised.

We have just transferred all of our security management to APS and from the outset the service has been exemplary. Over the past week or so we have had engineers on site who have been so professional in the mammoth task that they have had to carry out. A big thank you to Ash, Jenny and the team at HQ,... Read more

Brilliant service from the initial quote to the installation. The staff were all super friendly and knowledgeable and went out of their way to insure we got our system in place and up and running. Particular mentions to Jamie and Rachel whom I dealt with a lot throughout the process. Would highly re...

I contacted Jamie, and his help was invaluable, he was fast to come out and look at the job, and there work was so professional and he helped liaise with the fire officers of Derby. They have been fantastic and I can't recommend them highly enough. Thank you.

Very pleased with the quality of work & standard of service we are getting from APS. Everyone we have come into contact with, from sales & admin, through to the tech & service teams have been helpful & friendly. We first came into contact with APS when they took over the monitoring & maintenance of our alarm systems. Soon after... Read more

APS have completed a number of CCTV, alarm and personal protection systems for our organisation, and we have always found the company to be flexible, efficient, and very easy to deal with. The team is friendly, accessible, and knowledgeable. Their prices are very competitive too!

Good price, excellent installation and really nice people to deal with. Its so rare these days to find polite people who clean up and have pride in their job; well done APS. At the end of the job there was an internal "audit" and I found this especially impressive.

Fantastic service from start to finish!

Good service and product from a local business. Product was fitted efficiently and within budget.

I am very pleased to say that from the initial call to Chris to the completion of the full fire and burglar alarm installation everything went without a hitch. The team of engineers were very helpful and professional, I would certainly recommend them to any company looking for the services that APS provide, we have already asked for a quote... Read more

Really pleased with the whole process, from beginning to end. The engineer was very polite and did a great job, leaving everywhere very clean and tidy. Thank you!

We chose APS after a Tender Process. The service that we received from start to finish during the tender process and installation was fantastic. All of their staff are polite, efficient and professional, nothing is too much trouble. The installation engineer who attended our site was helpful, friendly and very knowledgeable. He was also very clean and tidy and cleaned... Read more

APS Engineers have had to visit some of our high complex hostels and have carried out all works with the satisfaction from our Service Managers, and all works were carried out professionally, with care, precision and without disruption or incident to our organisations operations. I can recommend him highly and without reservation. APS are very flexible to their response (turning... Read more

I originally came across APS while is was an Estates Manager for a large Educational Academy in Nottingham city. The companies that I inherited where not up to scratch, they would never repair our systems when we had called them out. This created huge admin issues trying to keep an eye on what they still had outstanding. APS and Chris... Read more

All work has been finished professionally on time and very friendly staff with no business interruptions at all. Chris Bee, was very helpful and Tom the engineer came after installations on 2-3 occasions to help us with additional training. I can recommend this company highly to anyone knowing their service and aftersales. Once again thanks to APS and their staff.

After repeated poor advice and service from another company we asked Chris Bee to look over the panel and sensors at our Long Eaton office; this was done promptly, resulting in a sensible proposal and we ordered the work to be done. All very satisfactory... we're now talking with Chris about another little project at another office!

We had been with Chubb for over thirty year but their service became so bad so we sought three quotes for a new system. APS were very slightly more costly than the other quotes BUT were far superior in their presentation. Chris Bee, their rep, was exceptionally helpful - had all the right advice and offered very good suggestions. We... Read more

We chose APS after a thorough and detailed ‘tender' process because we could tell at an early stage the level of professionalism and customer care we were signing up to. A year has passed and I can safely say our trust was not misplaced. Their office staff are efficient, the engineers are polite, knowledgeable and are willing to support our... Read more